LOVE / Policy
Preorder Policy
LOVE releases pieces in drops. Before a drop is produced, it can be offered as a preorder.
- What it is
- A preorder reserves a piece that is being produced. Preorder items are not ready-to-ship inventory.
- Status
- Paid preorders are not open yet. Joining the preorder list is free and no payment is taken.
- Payment
- Payment timing follows the checkout shown at the time of purchase.
- Timing
- Estimated fulfillment timing will be stated before paid preorders open.
- Changes
- If production timing changes materially, customers will be notified.
- Cancellations
- Cancellation and refund rules will be published before paid preorders are enabled.
To be confirmed before paid preorders open
- — Estimated fulfillment date or window
- — Preorder close date
- — Preorder cancellation and refund terms
