LOVE / Policy

Preorder Policy

LOVE releases pieces in drops. Before a drop is produced, it can be offered as a preorder.

What it is
A preorder reserves a piece that is being produced. Preorder items are not ready-to-ship inventory.
Status
Paid preorders are not open yet. Joining the preorder list is free and no payment is taken.
Payment
Payment timing follows the checkout shown at the time of purchase.
Timing
Estimated fulfillment timing will be stated before paid preorders open.
Changes
If production timing changes materially, customers will be notified.
Cancellations
Cancellation and refund rules will be published before paid preorders are enabled.

To be confirmed before paid preorders open

  • — Estimated fulfillment date or window
  • — Preorder close date
  • — Preorder cancellation and refund terms